Services

SMART FLOW AI / SERVICES

Service Catalogue

Practical support at every stage of your AI journey—from strategy and governance to delivery, support and training.

Explore our services below. Request a proposal for a scope tailored to your organisation, priorities and requirements.

01 / DIRECTION & PRIORITIES

AI Strategy Creation

Define how AI can support your business goals and where to focus first.

For organisations setting their AI direction.

SCOPE CAN INCLUDE

Business objectives, opportunity mapping, priorities and an adoption roadmap.

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02 / RISK & GOVERNANCE

AI Risk Assessment

Understand the risks associated with an AI initiative and identify practical controls.

For organisations evaluating or reviewing AI use.

SCOPE CAN INCLUDE

Risk identification, impact assessment, control recommendations and an action plan.

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03 / POLICIES & GUIDANCE

AI Policy Creation

Create clear guidance for how your organisation selects, uses and oversees AI.

For teams that need consistent rules and responsibilities.

SCOPE CAN INCLUDE

Acceptable use, data handling, human oversight and policy review arrangements.

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04 / EVALUATE & DECIDE

AI Feasibility Study

Assess whether an AI idea is practical before committing to delivery.

For teams deciding whether to proceed with a proposed use case.

SCOPE CAN INCLUDE

Technical fit, data readiness, integration requirements and delivery options.

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05 / BUILD & CONNECT

AI Agent Creation

Design AI agents around defined tasks, approved information and appropriate human oversight.

For organisations seeking assistance with repeatable workflows.

SCOPE CAN INCLUDE

Agent behaviour, knowledge sources, integrations, testing and handover.

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06 / DELIVERY & ADOPTION

AI Project Delivery

Bring structure and coordination to an AI project, from agreed requirements through implementation.

For organisations ready to put an AI initiative into practice.

SCOPE CAN INCLUDE

Delivery planning, implementation coordination, testing and operational handover.

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07 / SUPPORT & IMPROVEMENT

AI Toolset Support

Help your team use and maintain its AI tools as needs and workflows evolve.

For organisations already using an AI toolset.

SCOPE CAN INCLUDE

Configuration guidance, troubleshooting, usage reviews and improvement recommendations.

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08 / SKILLS & CONFIDENCE

AI Training Development

Develop practical AI learning materials tailored to your people and their work.

For organisations building AI knowledge and adoption.

SCOPE CAN INCLUDE

Learning needs, role-based materials, practical exercises and evaluation approaches.

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09 / INTEGRATED AI SOLUTIONS

Integrated AI Solutions

Design and implement an integrated business application to streamline ways of working

For organisations looking to implement AI and replace legacy applications.

SCOPE CAN INCLUDE

Integrating with an existing website, replacing legacy CRM and tickets solutions to provide an improvement to the customer experience.

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Choose “Explore this service” to see what we deliver, the potential benefits and a practical client example. Each service page links to related services and lets you request a proposal tailored to your organisation.

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